Support and documentation

Whether it is technical or solutions based support, our skilled and dedicated support personnels are ever ready to assist our customers. We provide solid advice on building the ideal solution for your office or select from one of our packaged solutions to fit your needs.

Consistent and frequent updates on data sheets, manuals, drivers, FAQs, image management and utility files are the simple basic core of support that we provide our customers.

FAQs Find the installation procedures, "how to use", step by step solutions and trouble shooting information for our industrial adsl product.
Downlads Download the latest Firmware, Driver, Utility and the User Guide

Online support 

Contact Technical Support
Global Technical Support
Tel: +86 755 26410170 (English Service)
E-mail : Support#mestechs.com (Please Use @ to Replace # )This e-mail address is being protected from spambots. You need JavaScript enabled to view it
From Monday to Friday 8:30 to 18:00 Beijing Time GMT+ 8

Some Customers will not be able to contact us directly due to time difference. Please feel free to contact us via e-mail and we will address your concerns as soon as possible.
To serve you faster, if you are familiar with networking technology please tell us your network make-up, product models, hardware and firmware versions, and/ or relative IP addresses.